Tools Project category questions
From [[http://cpsquare.org CPsquare]], the community of practice on communities of practice.
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To be addressed later on:
- cost
For text:
- How do you assess a vendor?
What do we do with all the stuff that was under platform issues
- open source or proprietary
- installed base
pricing models
- Cost level
- Technology support
- Initial configuration cost
- Ongoing config and support costs
Social Context Support
- Community for community stewards
- user community
- Precursors
- Product map/plan
- consulting services
Technical Performance
- hardware requirements
- Server OS considerations
- Bandwidth requirements
- Special low bandwidth interface
- programming language(s)
- programmatic interface
- response time
- Scalability
Technical Interoperability
- User operating system
- client required?
- Enterprise software
- web-services
- Data base
- exportability
- calendar coordination
- online/offline
- email compatibility
- firewall issues
Programmers and Non Programmers
- customization method
- skill level for customization
- who can make changes
- tool extensibility
- skill level for tool customization
- programming language
- programmatic interface
Who uses the software
- examples of clients
- associated processes
Intermodality
- record and save
- chat/discussion integration
- one-click opening of a chat or phone sessions
- file upload
- Full URL addressability
Platform comments
- unique facets of product
- advantages/disadvantages