CPsquare

The Foundations of Communities of Practice workshop has always been international and it always feels a bit miraculous when everybody lands “on the same page.”  Since one of the participants suggested that we not just meet online but actually talk, we’ve been having teleconferences as part of our learning and being together.  (I think we started having teleconferences around 2001.)

Our experience in the workshop confirms the notion that the technologies we use bring us together (somewhat more, often to great effect) and yet always exclude some people and always seem to require more planning.  If we want to meet during waking hours, some people are just left out of an international gathering like our workshop.  And if we meet at this time of the year, we have crazy daylight saving shifts to contend with.

Consider the fact that our workshop always has people from Australia, the US, and Europe and stretches across 6 weeks.  We use US time as the constant and our Monday get-togethers for the workshop that starts on October 24 bounce around as follows:

* Next day in Sydney

This particular miracle would simply would not happen reliably without the World Clock!

We’re running the Foundations of Communities of Practice workshop again two times this year, starting next on April 4 and (tentatively) on September 12. Since its predecessor first ran in 1998, the workshop has been under continuous redesign as participants from all over the world pitch in and make it better, as new tools become available, and as we formulate new strategies to make it more useful and impactful. For example, recently Bronwyn Stuckey, Etienne Wenger, and I have been thinking about how participation and reification show up in communities and in our workshop. We are developing summaries of each week’s activities as a visible marker and transition to the next. We want to use summaries that work in a workshop setting that are also useful in an ordinary community of practice.

For example, Social Network Graphs are sometimes used to think about the social structure of communities, especially when they are forming. So at the end of week one we use a graph showing how people interact in the workshop’s “Opening Circle.” It represents what people have been doing and provides an opportunity for reflection going forward. At the end of week six, as Practice Lab projects are wrapping up, we’re holding a Share Fair, both because it’s useful for workshop participants to present what they have learned and because Share Fairs are a common and recommended practice. I would like to know what the most useful (and common) reifications that you are seeing in practice! We would appreciate a comment on the CPsquare blog or drop us a line!

The regular activities that we are holding at CPsquare include “Shadow the Leader” (in it’s 5th year), the Research and dissertation series (which has been running more or less since the beginning), a quarterly “field trip” where we visit a community together, and now the monthly “My Practice” series, where people talk about their work and the communities they work with (ranging from HR and medicine, to beekeeping, to software development, to education and on and on). We usually interrupt these regular events with larger scale conferences. Next Fall we are seeking to organize a series of conversations with pioneers — people who were around the Institute for Research on Learning when the community of practice idea was hatched. In June, we are holding a conference on religious communities as communities of practice.

In American Grace: How Religion Divides and Unites Us, Robert D. Putnam and David E. Campbell (New York: Simon & Schuster, 2010) bring up many of the issues that are likely to come up in our conference next June. For example, the graph at right (on page 30) suggests how”a regular place of worship” is such a common experience for Americans compared to other forms of association (and hence learning). Although they come at the topic from a sociologist’s perspective (outside looking in), they provide some fascinating vignettes and insights about how religious practice has evolved in America.

One of the issues that has come up repeatedly over the years in CPsquare is how the surrounding social and economic context (and even “business model”) shapes a community of practice. Putnam and Campbell offer an interesting perspective on that issue in the following two quotes:

However, the congregation as an all-purpose association with members who choose it, belong to it, and make contributions to it is actually a very Protestant model of religious organization. This form and function of the typical American congregation – of whatever religious tradition – is thus a consequence of America’s Protestant heritage. The United States may not be a Protestant nation in law, but its Protestant legacy shapes the contours of the religious landscape. (p 30)

Rather than a congregation with a fixed membership, mosques in Muslim societies were – and continue to be – convenient places into which one steps in order to pray, depending on where one is in the course of the day. . . . But in the United States, mosques inevitably come to resemble churches. (p 31)

From an entirely different angle, a story from a great little book by Richard H. Axelrod, Emily M. Axelrod, Julie Beedon, and Robert W. Jacobs titled You Don’t Have to Do It Alone: How to Involve Others to Get Things Done (San Francisco: Berrett-Koehler Publishers, 2004) about the very productive coexistence of an Episcopal Church and a Jewish Temple in Ann Arbor, Michigan, fits right in here. I’m quoting at length (from page 16 on) so you’ll buy the book (notice the different kinds of involvement they mention), because it suggests how learning at many different levels of scale intersect in religious communities, and because it provokes questions about the kind of involvement we seek to encourage in any community we might work with:

It’s important to always stay clear about what you are trying to accomplish since different goals call for different kinds of involvement. Here’s a story that illustrates the point.

A Jewish temple and an Episcopal church share a building in Ann Arbor, Michigan — the longest-standing affiliation of its type in America. Some years ago, the temple and church were in conflict, which threatened the harmony of the relationship. The membership of the temple was growing, but that of the church was not. Members of the temple wanted a larger social hall for celebrating life-cycle events in their community weddings, bar and bat mitzvahs, and so on. The church wanted to invest its excess funds in charitable works. Initially the boards of each organization met together to see if they could iron out their differences.

After these sessions, the temple leaders thought that the project was clear: the work they faced was to decide whether or not to build an expanded social hall. They planned to hold a few meetings with the board’s audit committee to determine the financial feasibility of such an effort (Know-How Involvement). They talked about what it would take to encourage members of the congregation to contribute to a fund raising campaign (a creative variation of Arms and Legs Involvement you might call “Checkbook and Wallet Involvement”). But as they explored the situation further, they uncovered a more fundamental question: “What kind of temple do we want to be ?”

Suddenly, the entire project changed. The temple leadership knew they needed to engage the entire congregation in such a significant question. In conversations about their collective future (Care and commitment Involvement). A vision for the temple community gradually emerged. At the same time, they also got clearer about the nature of their relationship with their church partners. This new clarity made it relatively easy to resolve the building issues. They proceeded to build a beautiful new worship area, social hall, and educational classrooms that have benefited both congregations — with strong backing from across the congregations’ members.

Today, the space shared by the temple and the church is the best utilized building in Ann Arbor. Schools, community groups, fitness classes, and lifetime learning programs are all housed there for below-market fees. This met the church’s need for charitable works. These various groups have also provided a substantial source of income, defraying the costs borne by the temple and church for the construction project. The lesson: as you get clearer about what you’re trying to accomplish, you’ll get clearer about the kinds of involvement you need.

Just think how much learning is happening in that story!  To me it suggests that if people are involved in something important, the learning takes care of itself.  Are involvement and learning goals aligned for your community?

We’re launching the Foundations of Communities of Practice Workshop starting Monday September 13.  Registration is open through Monday morning.

The conversations, projects, ideas and experiences we share in the workshop always reflect the field as it evolves.  So the workshop is always new in many ways.  Workshop participants and mentors always bring new issues and new settings that are fascinating.  As one mentor (who is from New York) said in a meeting with the workshop organizers today, “It’s so great that the participant roster is so international!  Not dominated by Americans.”

Of course the workshop design is constantly evolving, too.  A couple of our current innovations / experiments are:

• Reading a text carefully together and interleaving comments and questions in a Google Doc.  We tie that text and and those comments to the more open-ended and meandering conversations that we have in our forum spaces.
• We consciously try to keep a community of practice philosophy and a community cultivation practice thread running through the entire workshop.  What would we do without one or the other?  How does one inform the other?  What tensions do we notice between the two?
• We have always worked on designing good ways to participate in the workshop and reflecting on those ways collectively.  Recently we have been experimenting with new ways of capturing (or reifying) that participation as a reciprocal design perspective.  Each week we try to demonstrate a summarization technique or technology that communities can usefully apply.

August is turning out to be a busy month for CPsquare members: we’re visiting with a community leader from a big software company, reflecting with Etienne and Beverly on the on multiple layers of the BEtreat that they hosted during July, and we’re wrapping up a year of inquiry around business models for public communities of practice

Our next Quarterly Field Trip is on Wednesday August 18, 2010 at 18:00 GMT to Healthy Minds – Healthy Campuses community, which has the goal of promoting peer-to-peer learning about issues related to campus mental health and healthy substance use amongst British Columbia post-secondary students. Members include students, professors, counselors, human rights advisors, disability advocates, administrators, residence life staff, and researchers. Public participation in our quarterly field trips is encouraged!

Announcing: Community Seeding 2.0 – a short conference on community launch strategies and cases that are based on introducing Web 2.0 tools. It starts August 23, 2010 and you have to join CPsquare to participate.

In September we’ll run the Foundations of Communities of Practice workshop for the 30th time! We keep offering it because every time has its refinements and unique challenges. This time we’re welcoming several people from Latin America with whom we’ll explore many of the issues that come up with multi-lingual and multi-cultural communities. Actually the following explanatory text is interesting in that it has evolved in English over many years, I then used Google Translate to make a first draft in Spanish, I edited it extensively and found that Microsoft Outlook had very helpful Spanish grammar and spelling corrects, after which two of the participants in the upcoming workshop suggested further changes! Here is the invitation in Spanish, which you might share with any Spanish-speakers who might be interested:

El próximo taller sobre los elementos fundamentales de las Comunidades de Práctica se ofrecerá en línea a partir 13 de septiembre. Dirigido por Etienne Wenger, John Smith, y Bronwyn Stuckey, el taller se enfoca en lo que son las comunidades de práctica, cómo funcionan, por qué son importantes, y cómo pueden ser apoyadas, nutridas e involucradas para el beneficio de sus organizaciones y la sociedad en general.

El taller mismo contiene muchos elementos de una comunidad en un ambiente global y ocurre en-línea durante seis semanas. El taller le ofrece la oportunidad de considerar temas de las comunidades en general y familiarizarse con una serie de comunidades de práctica específicas, las cuales nos presentan colegas invitados u otros participantes en el taller.

La experiencia de trabajar juntos de esta manera nos inspira a todos y es algo que realmente no se puede obtener de un libro. Para muchas personas este taller ha sido parte de un cambio de carrera. Participar en el taller lanza colaboraciones de varias clases: algunos que participan regresan después como mentores, colegas invitados, o como miembros de CPsquare. En ese sentido, cuando se comparte en esta experiencia uno está entrando en una comunidad de práctica autentica que vive en la vanguardia de la práctica.

Además de trabajar en un proyecto de su elección con los demás, como participante tiene acceso a los proyectos que otros participantes han producido en los últimos años. (Esta será la 31ª vez que se el taller se ha ofrecido desde 1998.) Algunas muestras están disponibles, junto con noticias y otros detalles en el blog CPsquare:

http://cpsquare.org

El espacio del taller es como un plan de estudios y el calendario del taller también está diseñado como instrumento de aprendizaje:

http://cpsquare.org/edu/foundations/schedule

La Participación en el taller consiste en conferencias asíncronas basadas en la web, en teleconferencias y reuniones organizadas participante a través de Internet. Los eventos sincrónicos (llamadas por teléfono, por Skype o por chat) ocurren durante las horas de trabajo. Algunas personas participan sólo 4 horas a la semana, pero otros pasan mucho más tiempo involucrados en las conversaciones y proyectos del taller. A menudo alguien trae algún proyecto en el cual están trabajando en su propio trabajo, y los demás se ofrecen como consultoría de alto nivel. Ese estilo de ayuda mutua en el taller tiene beneficios puede todos.

El idioma principal del taller es el inglés. Pero siempre hemos tenido participantes cuyo primer idioma no es el Inglés y en Septiembre del 2010, van haber varias personas de habla hispana (que están participando por primera vez, que están volviendo a ayudar como mentores, que son colegas invitados a dar una charla o montar una conversación especial, o que son parte del personal docente).

Los participantes en el taller provienen de diferentes industrias, países, y variado contexto organizacional, y de diferentes profesiones. Siempre invitamos a algunos colegas que tienen experiencias en el desarrollo de las comunidades de práctica en empresas o en organizaciones sin fin pecuniario. Los detalles y los formularios de inscripción se encuentran aquí:

http://CPsquare.org/edu/foundations

CPsquare quarterly Field Trip

A CPsquare Field trip to Wikisourcing Sustainable Enterprises on Monday, February 22, 2010 12:00 PST 20:00 GMT. Free. No RSVP. Just show up.

EW Tweets at 30K’!

Etienne Tweets at 30,000 feet. Nuff said.

The CPsquare Foundations Workshop redesign

The Foundations workshop has been running regularly since 1998. (We’re getting close to the 30th time!) Now Etienne, Bronwyn and I are giving it another facelift. It will only be 6 weeks long. It’s more concentrated. It’s scheduled to start March 22. Register now.

CPsquare gathering in Aalborg, Denmark on May 2nd 2010

Immediately before the 7th International Conference on Networked Learning (Aalborg, Denmark) 3rd & 4th May 2010, some of us will be gathering for a day of conversation. Want to join us?

“My practice” series at CPsquare

In a way, CPsquare has been a very outward-looking community, focused on the communities that members lead or support. We haven’t paid as much attention to the work that members themselves do. During the last several months we’ve had sessons with Sue Wolff, Jack Merklein, and Joitske Hulsebosch talking about their work in their settings. Quite fascinating stuff. (There is a kind of avalanche of announcements that “a community of practice has formed” out there on the Interent. I’ve captured a few of them in this mind-boggling list with the “copexample” tag.)

Current books

• Hanging Out, Messing Around, and Geeking Out: Kids Living and Learning With New Media,
  by: Mizuko Ito, et al.
  (Cambridge, Mass.: MIT Press, 2009) 419. pp Http://ISBN.nu/9780262013369. You can download the whole book in a PDF. An in-depth look at genres of participation – reporting on a huge ethnographic project.
• Alexander Osterwalder & Yves Pigneur, Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers http://businessmodelgeneration.com/ http://isbn.nu/9782839905800 The business models for independent communities of practice has been a theme in CPsquare’s Shadow the Leader series this year.
• Etienne Wenger, Nancy White, and John D. Smith, Digital Habitats: stewarding technology for communities (Portland, OR: CPsquare, 2009). It was published on August 15, 2009 but our first group “plug” was last week, in a session with the SIKM Community. A really enjoyable experience. Maybe we should do more such.

Although we try to make the Foundations of Communities of Practice workshop as much not like school as we can, it always seems like some participants refer to it as “a class” and indeed it does have to have some elements of a class.  Like a beginning and an end.

We do try to embed real community-development features into both the beginning and the end of the workshop.  At the beginning of the workshop we invest a good bit of time exposing what a great resource the workshop participants are for our collective learning.  At the end we talk about how the inquiry could continue individually and collectively through participation in CPsquare events.

But we’ve found that when people arrive too late for the beginning of the workshop, their experience really is compromised.  So it’s OK for people to start one or two days late, but if they miss that deadline, they have to wait for the beginning of the next workshop.  That compromised experience is evidence for our claim that the Foundations Workshop is as much about an experience of participation as it is a conversation about the nature of participation and it’s impact on learning.

Unfortunately today I discovered that a setting on our administrative server was set so that it looked like registration was closed three days before the beginning of the workshop, not two days afterward.  It’s now fixed and registration is open for another four days.

To accommodate travel schedules, we are delaying the beginning of the Foundations of Communities of Practice workshop by one week.  It now will start on September 21.  It runs through November 6.

One of the persistent questions we get from people who are thinking of doing the Foundations Workshop is about “how much time it takes to participate?” I think there are two approaches to the question, so I’m proposing a straight answer and a deeper answer.

The straight answer is that, generally, the more time people spend on it, the more satisfied they seem to be with the whole experience. Since participation and involvement is completely voluntary, the actual amount of time seems to vary a lot — from a couple hours a week up to 10-15 hours per week. (Occasionally there’s someone who just moves into the site and decides its their new home, so they’ve even spent more time than that…

We do try to model a number of stratagems to accommodate the participation of busy people in a community — like making audio recordings of the several synchronous events (available along with chat transcripts that give a sense of what was discussed). For some people, what takes a lot of time is becoming familiar with the technology (mainly a web conferencing platform) so the total amount of time depends on people’s background and familiarity with the technology.

The deeper answer has to do with the nature of communities of practice themselves. To the extent that the workshop really is similar to a community of practice, the time it takes is difficult measure. When the workshop is running, I find that conversations from it are running in my head almost all the time. Would that count? We try to encourage participants to bring their existing community projects to the workshop so that it becomes more ambiguous whether time is “for their project” or “for the workshop.” To the extent that participants accomplish real work in the workshop, the time is “free,” right?

Another aspect of the deeper answer is that people’s practice of participation changes over the course of seven weeks, so that we all become much more skillful at squeezing in 2 minutes here and 5 there to check-in and add a comment or kibitz or keep a conversation going. Those activities and competence at that practice are important and change the way we spend our time in many areas, although they certainly make time-keeping messy.

Of course, we have to admit that everyone involved in the workshop is pretty enthusiastic about the subject and about the way we are exploring it together, so we may be guilty of modeling a general behavior of spending too much time and we are disciplined in other areas, but not in tracking time the time it takes to participate. You will have to be the judge of that, I guess.

After last January’s Foundations of Communities of Practice workshop, Karen Guldberg and Jenny Mackness conducted in-depth interviews with almost half of the participants to try to understand what was going on in the workshop — with a view to describing what lessons could be applied elsewhere. They’ve presented their work at a conference and will soon be submitting it to a journal.

The Foundations Workshop is truly an ensemble, community production, so continuing in that spirit, if’ you’ve participated in the Foundations Workshop previously (or are a member of CPsquare), you’re invited to read and discuss their work during the coming week. And, after reading their working paper, please join us to talk with them in a teleconference next Thursday, September 4, 2008 at 20:00 GMT on the CPsquare phone bridge.

You may already have access to the discussion space (which contains the paper and a PowerPoint presentation that we’ll use on Thursday). If not, get in touch (mentioning which workshop you attended). It would be great to be able to reflect on their good work and help them take it further. The stated goals of their research are:

• to appreciate the learner perceptions and experience of the learning environment in terms of the domain, the community and practice; how did learners make use of the learning space offered by the workshop and co-create their learning through interactions with each other?
• to understand the interrelationship between communities of practice, advancing technologies, social and emotional dimensions and learning in this community

Opening

We’ve moved the CPsquare website and organized it to give people a better look into our community and to provide speaking roles to more people more easily. (Of course there had to be rehearsals and bumps along the way.) It’s a blog-oriented website now, so that current news is front and center:

http://cpsquare.org/

Here’s the RSS feed that you can subscribe to:

http://feeds.feedburner.com/Cpsquare

There is the “friends of CPsquare” email list for our newsletter, you can subscribe to every blog posting by email, and you can ask questions here:

http://cpsquare.org/contact/

We even have a Twitter feed! Have a look at Beth Kanter’s Twitter Primer.

Talking

Currently CPsquare is having a book club. The administrivia might mask the high quality of the stuff we’re reading:

• Vol 1, Chapter 6 – “Teaching with Technology: A Multifaceted Staff Development Strategy” by Tony Carr, Andrew Deacon, Glenda Cox and Andrew Morrison.
• Vol 1, Chapter 9 – “Reaching Beyond the ‘Boundaries’: Communities of Practice and Boundaries in Tertiary Education” by Gerlinde Koeglreiter, Ross Smith and Luba Torlina
• Vol 2, Chapter 4 – “Virtual Problem-based Learning Communities of Practice for Teachers and Academic Developers: An Irish Higher Education Perspective” by Roisin Donnelly

It’s only August and the Fall Research and Dissertation Fest at CPsquare has yet to be scheduled but is already looking really exciting with only two PhD dissertations. We invite presentations about completed research as well as research projects that are in progress.

• Pamela Stern — Serious games for first responders: improving design and usage with social learning theory
• Marc Coenders — Learning Architecture and design: an exploratory study of space and learning in work settings and close-to-practice learning

CPsquare’s Show and Tell — an irregular session about “the states of the art” — started with a video about Rio Tinto. We’re following that up with a topic that’s closer to home. Jenny Mackness and Karen Guldberg from the Foundations Workshop in January 2008 have done a series of in-depth interviews with people involved in the workshop as participants, mentors, and leaders. They’ve presented a paper at an academic conference and will be presenting in CPsquare at the beginning September 1st, covering themes such as emotion, connectivity, understanding norms, learning tensions/dualities, technology, and identity. We’ll read their paper, have some oneline discussion and top it off with a teleconference. Everyone who’s ever been a Foundations Worskshop is invited to join CPsquare members for a good think about these topics and how they can affect design for learning in many different settings.

Greeting

Connected Futures. We did a lot of experimenting in the design and delivery of our new “Connected Futures” workshop last May. There were 10 of us involved as leaders and we had 18 people registered as participants. (Despite the extraordinarily high “teacher” / “student” ratio the 10 of us were completely exhausted at the end!). One remarkable little detail was a practice of keeping a Skype chat among those 10 people open for about 6 weeks running. Any time any of the 10 of us had an observation or a question, we turned to the chat. It makes for very interesting reading to see a minute-by-minute account of those exchanges.

Foundations of Communities of Practice Workshop. We’re going to offer the Foundations workshop again this fall starting on September 15th. Please let friends or colleagues know if you think they’d be interested.

Meeting

It looks like there is a group of CPsquare folks converging on the AoIR meeting in Copenhagen, spending the day together somewhere on Sunday October 19. In addition to meeting face-to-face, several of us are giving papers. I’m doing one with Patricia Arnold and Beverly Trayner that takes an autoethnographic approach to community and technology.

The International Communities and Technology conference is smack dab in the middle of Pennsylvania next year. It’s a high quality conference, so I’m sure there will be CPsquare representation.

Reading

Groundswell has an interesting typology of participation and related skills in using the Internet. It seems to me that it’s a story that could be told from a user or community’s perspective, but they mainly mostly talk about the issues from the perspective of marketing and businesses. But the book is recommended because they talk about the issues very well.

You’ve probably seen CommonCraft’s excellent videos on all things geeky. The other side of them is that they are thoughtful about how to organize their business effectively.

Imagine if you’d never seen a video screen without a mouse. You would think of the world quite differently.