CPsquare

The book. The most exciting news is that Etienne Wenger, Nancy White and I have finished our book, Digital Habitats: stewarding technology for communities! CPsquare serves as publisher. The book shows how technology has changed what it means for communities to “be together.” Digital tools are now part of most communities’ habitats. It brings together conceptual thinking, case studies and offers a guide for understanding how technology can help a community do what it wants to do. It gives a glimpse into the future as community and technology continue to affect and influence each other. This book develops a new literacy and language to describe the practice of stewarding technology for communities. Here are the citation details:

Etienne Wenger, Nancy White, and John D. Smith, Digital Habitats: stewarding technology for communities (Portland, OR: CPsquare, 2009) Book website: http://technologyforcommunities.com ISBN: 9780982503607

It’s been a consuming project for more than 5 years, so it’s really exciting see it come to fruition. (It will be available from Amazon by mid-October, but you can buy a copy now at http://technologyforcommunities.com/buy/).

(I can’t resist recommending a very related book that I’ve been reading recently: Joshua Porter, Designing For The Social Web – http://isbn.nu/9780321534927. It’s aimed at designers and is much more technical than Digital Habitats, but I found it to be very useful.)

Workshops. The next Foundations of communities of practice workshop starts on September 14, 2009 and runs for 7 weeks. If you know anyone who might be interested, please let them know. More information and registration is here: http://cpsquare.org/edu/foundations.

An effort to think through how new community-friendly workshops might be developed has resulted in a public Wiki page that describes what we think it is that works about the Foudations workshop and why. If it inspires or you see ideas missing, it would be great to hear from you about this page: http://cpsquare.org/wiki/Educational_offerings_guidelines_overview. Of course, since it’s a wiki page, you could edit it yourself!

Events and conferences.

For more than a year we’ve been having a conversation in CPsquare about spiritual communities as communities of practice. In our initial exploration it has been remarkable how many challenges they face in common, even though they see themselves as fundamentally different. We are working toward holding a conference of some kind on the subject.

In addition to our semi-annual research and dissertation fests, CPsquare is continuing with its monthly “Shadow the Leader” sessions where we follow the activities of one community leader for an entire year. The first three years of this series have yielded rich insights. We are adding a quarterly series that is being designed as we go. It’s called “Visits to living communities” and our current thinking is on CPsquare’s public Wiki: http://cpsquare.org/wiki/CPsquare_field_trips_project. The events themselves are open to the  public. Part of the idea is to use a conceptual framework to investigate the communities we visit. We are experimenting with the “C4P model” by Hoadley, C. M., and Kilner, P. G. (2005) “Using technology to transform communities of practice into knowledge-building communities,” ACM SIG-GROUP Bulletin, 25(1), 31-40.  (Discussed and elaborated in Alice MacGillivray, “Knowledge Intensive Work in a Network of Counter-Terrorism Communities” from Handbook of Research on Knowledge-Intensive Organizations edited/authored by J. Kociatkiewicz & D. Jemielniak (Hershey, PA: IGI Global, 2008).)

Although many members of CPsquare are themselves leaders of communities and consultants in the development or support of communities, learning in a community about communities of practice can be another a challenge.  At the beginning you have to just do it, which is what we’ve done with the research and dissertation fests.

They began as a way to go beyond the learning we do inside CPsquare.  Sometimes a member finished a big piece of work and presented it to the whole community or consulted with the community at some critical juncture.  Gradually we formalized the process and it has served us well for sharing work that’s been done by CPsquare members and others.

At this point it’s something we do regularly.  We developed a set of notes on how to do it internally and now it’s shared on the CPsquare wiki as a page on our Research and Dissertation Fests.

CPsquare’s wiki has some areas that visible to the world and others that are not.  In addition, some pages can only be edited by certain people.  The idea is to have a more nuanced boundary between what happens inside CPsquare’s workshops and internal conversations and the resources and materials that we want to share.

* If you were ever a member of CPsquare you will have edit privileges
** Permission for workshop spaces based on registration and participation in the corresponding workshop.

What are the intentional or accidental collaborative possibilities of a public-facing wiki for CPsquare?

One of my motives behind setting up a wiki for CPsquare that’s outside Web Crossing is that I think it’s high time for us to share more of what we learn. (There’s a lot of learning to be done in the process of sharing and it’s a way for CPsquare as a community to serve a larger learning agenda.) Wikis seem to be a natural tool for that purpose because they lend themselves to sharing the workload.

An example of sharing what we learned that was itself a real learning process was how Sue Wolff led an innovative effort to report on the “Long Life the Platform” Conference about a year ago. During the conference we tried to gather comments in a Web Crossing wiki, but did not get many contributions. Then Sue set up a SurveyMonkey questionnaire to get additional comments (by allowing people to append a comment to a page). She then summarized and compressed the whole thing here:

http://cpsquare.org/2008/04/report-on-the-long-live-the-platform-conference/

I was impressed at the recent Recent Changes Camp how ingrained the whole idea of “reporting out via the conference wiki” can be for a wiki-oriented community:

http://2009rcc.org/wagn/Session_Notes

As an experiment I’ve put together a different kind of report (aiming for the easiest possible but still useful report that we might publish as a minimum) on our public Wiki:

http://cpsquare.org/wiki/WAATWAAT_Conference

(It demonstrates the use of a screen-capture and of an RSS feed Widget, by the way.)

Also, I’m proposing that we put ALL CPsquare help files out in public — often they’re most needed when you can’t get “inside” or are lost…

http://cpsquare.org/wiki/Category:Members_Help (This obviously has a long way to go, but, as Ward Cunningham said recently, “For a community, ‘incomplete’ is good news!”)

I’ve added a widget extension, so that we can include slides, videos, and RSS feeds in CPquare’s wiki. Just to demonstrate the use of the video widget, I’ve inserted some of those CommonCraft videos in these articles:

• http://cpsquare.org/wiki/Blogging_tools
• http://cpsquare.org/wiki/Wiki_tools
• http://cpsquare.org/wiki/RSS
• http://cpsquare.org/wiki/Microblogs

We want you to request an account on the wiki. It’s set up to require people to identify themselves in advance so that we won’t have a SPAM-removal burden later on.

Won’t you join us in the continuing discussion within CPsquare? The ongoing conversation about who we are and what we’re doing as a community is important.  Alternatively, or in addition, jump in and contribute to our Wiki right now!

During our WAATWAAT conference we have looked at a dozen different communities or organizations and had almost as many synchronous meetings. We’ll be sharing more of what we learned as time permits. Meanwhile, since the core discipline of CPsquare is to practice what we preach, we’ve launched a new wiki, where, among other things, we share the materials that were gathered together to launch our conversations.

We expect to consolidate CPsquare resources from far and wide on this wiki. CPsquare members, current and past, as well as friends of CPsquare and others who are involved in the subject of communities of practice are invited to request an account. (Edit privileges will be limited in advance to assure a quality resource, but accounts will be freely given to those who want to contribute.)

Opening

We’ve moved the CPsquare website and organized it to give people a better look into our community and to provide speaking roles to more people more easily. (Of course there had to be rehearsals and bumps along the way.) It’s a blog-oriented website now, so that current news is front and center:

http://cpsquare.org/

Here’s the RSS feed that you can subscribe to:

http://feeds.feedburner.com/Cpsquare

There is the “friends of CPsquare” email list for our newsletter, you can subscribe to every blog posting by email, and you can ask questions here:

http://cpsquare.org/contact/

We even have a Twitter feed! Have a look at Beth Kanter’s Twitter Primer.

Talking

Currently CPsquare is having a book club. The administrivia might mask the high quality of the stuff we’re reading:

• Vol 1, Chapter 6 – “Teaching with Technology: A Multifaceted Staff Development Strategy” by Tony Carr, Andrew Deacon, Glenda Cox and Andrew Morrison.
• Vol 1, Chapter 9 – “Reaching Beyond the ‘Boundaries’: Communities of Practice and Boundaries in Tertiary Education” by Gerlinde Koeglreiter, Ross Smith and Luba Torlina
• Vol 2, Chapter 4 – “Virtual Problem-based Learning Communities of Practice for Teachers and Academic Developers: An Irish Higher Education Perspective” by Roisin Donnelly

It’s only August and the Fall Research and Dissertation Fest at CPsquare has yet to be scheduled but is already looking really exciting with only two PhD dissertations. We invite presentations about completed research as well as research projects that are in progress.

• Pamela Stern — Serious games for first responders: improving design and usage with social learning theory
• Marc Coenders — Learning Architecture and design: an exploratory study of space and learning in work settings and close-to-practice learning

CPsquare’s Show and Tell — an irregular session about “the states of the art” — started with a video about Rio Tinto. We’re following that up with a topic that’s closer to home. Jenny Mackness and Karen Guldberg from the Foundations Workshop in January 2008 have done a series of in-depth interviews with people involved in the workshop as participants, mentors, and leaders. They’ve presented a paper at an academic conference and will be presenting in CPsquare at the beginning September 1st, covering themes such as emotion, connectivity, understanding norms, learning tensions/dualities, technology, and identity. We’ll read their paper, have some oneline discussion and top it off with a teleconference. Everyone who’s ever been a Foundations Worskshop is invited to join CPsquare members for a good think about these topics and how they can affect design for learning in many different settings.

Greeting

Connected Futures. We did a lot of experimenting in the design and delivery of our new “Connected Futures” workshop last May. There were 10 of us involved as leaders and we had 18 people registered as participants. (Despite the extraordinarily high “teacher” / “student” ratio the 10 of us were completely exhausted at the end!). One remarkable little detail was a practice of keeping a Skype chat among those 10 people open for about 6 weeks running. Any time any of the 10 of us had an observation or a question, we turned to the chat. It makes for very interesting reading to see a minute-by-minute account of those exchanges.

Foundations of Communities of Practice Workshop. We’re going to offer the Foundations workshop again this fall starting on September 15th. Please let friends or colleagues know if you think they’d be interested.

Meeting

It looks like there is a group of CPsquare folks converging on the AoIR meeting in Copenhagen, spending the day together somewhere on Sunday October 19. In addition to meeting face-to-face, several of us are giving papers. I’m doing one with Patricia Arnold and Beverly Trayner that takes an autoethnographic approach to community and technology.

The International Communities and Technology conference is smack dab in the middle of Pennsylvania next year. It’s a high quality conference, so I’m sure there will be CPsquare representation.

Reading

Groundswell has an interesting typology of participation and related skills in using the Internet. It seems to me that it’s a story that could be told from a user or community’s perspective, but they mainly mostly talk about the issues from the perspective of marketing and businesses. But the book is recommended because they talk about the issues very well.

You’ve probably seen CommonCraft’s excellent videos on all things geeky. The other side of them is that they are thoughtful about how to organize their business effectively.

Imagine if you’d never seen a video screen without a mouse. You would think of the world quite differently.

In January, 2008, CPsquare members and friends gathered for a unique online conference to explore practices afforded by several different online community platforms. Seven conference calls punctuated three weeks of asynchronous threaded discussion and sandbox visits to eight working online communities around the world. Conference organizers devised a touring method consistent with the technology stewardship practice of perspective-taking. Participants felt that the experience was worth repeating and sharing with a larger audience, so they surveyed participants to re-collect and consolidate what they learned. This report is the result. It describes the method of organizing the conference, the sustaining motivations driving participant roles, reflections of the conference organizer, and some of the memorable learning gained by the CPsquare community.

This week we are having a great dissertation fest session, where CPsquare member and soon to be Lieutenant Major Pete Kilner, presented research that grew out of his work with CompanyCommand, a community of practice in the U.S. Army. It was really great to see how Pete combines a passion for his community, insights into the dynamics of distributed communities, and careful research. The topic of his dissertation was the connection between socially relevant representations (SRRs) and willingness to contribute to a community. An SRR is any representation that contributes social-context information that is not part of the domain-area information in question (Hoadley and Berman 1995; Hoadley 1999; Hoadley and Kirby 2004).

One of the stories that Pete told about himself is that some time ago he objected to putting effort into republishing bits of CompanyCommand conversations in a magazine. He shared an article from the November 2006 example of Army Magazine that contained online conversations with photos of community members in action. (Interestingly, the article did a great job of providing a lot of social context.) It turns out that exposing their community like that has been very helpful in developing awareness of and credibility for the community, not only with the community’s sponsors, but also with members as well. It gives community members a sense of the context around their community. No community of practice is an island, I guess. Charting the sea of the larger social context is really important.

An hour after I’d finished posting the audio recording of our opening session with Pete, I ran across a blog posting by Nancy White, “Bringing Guests into a Workshop, Community or Meeting“. It’s a great example of practice and reflection that’s happened in or around CPsquare, in community meetings or workshops, that was discussed in a “Help in Real Time” session and then turned into a useful artifact for others to use.

Over the past several weeks we’ve gathered feeds from all of the blogs kept by CPsquare members that we know of — and have made an effort to track the rest of them down. Those that we found now appear in one feed that makes for very fascinating reading!

The following page has a link to the combined feed, to an OPML file that you can insert into your feed reader, and it has an HTML version with the headlines from the 17 different blogs that we’ve identified so far:

http://www.cpsquare.org/member_blogs.htm <== no longer valid, as we’ve put links to individual blogs on the CPsquare’s front page

So the question comes up: is this the periphery or the center of CPsquare? Something to think about!

A resource that’s been developed in CPsquare would be more useful and could get help from the whole world is a catalog of books, articles and other resources about communities of practice. Version one of the “public” wiki is now open for use and contributions here:

http://cofpractice-biblio.wikispaces.com/

The hope is that it have the bulk of the most important resources and critical notes about the nature and importance of each resource.